Skip to content

Frequently Asked Questions (FAQs)

How do we keep your data private and secure?

We respect your privacy and will always go above and beyond to keep your personal information secure. From encryption to 2-factor authentication, and enterprise-grade security, your data is kept under lock and key. We also do not share, disclose, or sell any information to agencies or third parties. Only the certified investigator or process server assigned to your case will have access to your documents. Even then, data will be kept secure and discreet.

What experience, licenses, and certifications does your team have?

We have over 30 years of experience working with individuals, businesses, churches, and government agencies across the country. Most of our staff is primarily licensed, certified, and located in the state of Texas, and hold the following licenses and certifications:

Armed or Unarmed Individual

  • Commissioned Security Officer
  • Electronic Access Control Device Installer
  • Locksmith
  • Non-Commissioned Security Officer
  • Personal Protection Officer
  • Private Investigator

Company Licenses

  • Class A – Private Investigation Company License
  • Class B – Security Contractor Company License including: Armored Car, Courier, Electronic Access, Guard, and/or Locksmith
  • Class C – Private Investigation and Security Contractor Company License

Instructor Licenses

  • Continuing Education Instructor (CE)
  • Level III Classroom Instructor
  • Level III Firearm Instructor
  • Level IV Personal Protection Instructor
Why should I hire a private investigator, security guard, or process server?

Our team is fully licensed and certified to offer a comprehensive range of services including private investigation, personal protection, security, and process serving. We take pride in our ability to handle multiple types of cases simultaneously, with our knowledgeable staff members providing seamless assistance across various services.

Here is how we can assist you:

Private Investigators: infidelity, divorce, child custody, substance abuse concerns, missing persons, human trafficking, background checks, pre-employment screening, workers' compensation claims, corporate due diligence, forensic document scrutiny, electronic surveillance detection, counter surveillance, security assessments, theft and embezzlement, fraud, risk management, travel guards, personal protection, and more.

Security Guards: protecting public and private property; observing for security breaches; reporting dangerous situations or suspicious behavior; acting as a first line of defense; controlling issues as they arise; involving local law enforcement; handling situations until authorities arrive; safeguarding employees; providing peace of mind; making citizen arrests; enforcing guidelines; controlling crowds; and aiding with emergency responses, active shooters, and evacuations.

Process Servers: delivering important legal documents such as writs, summons, complaints, and subpoenas to individuals involved in civil and criminal proceedings; notifying all parties in writing according to protocol and judicial requirements; providing proof of service; ensuring affidavits are notarized; locating individuals who must sign the documents; skip tracing when someone leaves town or the country; and understanding laws on trespassing, harassment, and process serving on holidays, or Sundays.

Can a private investigator do anything a police officer can do?

NO. Contrary to popular belief, a Private Investigator does not possess any law enforcement authority, even if they have been enlisted by law enforcement agencies for an investigation. Instead, a Private Investigator is simply an ordinary citizen with limited powers, restricted to making citizen's arrests. However, they are still equipped to carry out a range of legally permissible activities, including, but not limited to: electronic surveillance detection, serving legal documents, providing location services, risk assessment, and personal protection.

Can a private investigator enter property without the owner's consent?

ABSOLUTELY NOT. A Private Investigator is legally prohibited from entering any private building without the explicit consent of the owner, as well as any property or facility where individuals have a justified expectation of privacy, such as their home or secured, personal office.

Can a private investigator act as a bodyguard or personal protector?

YES. A licensed Private Investigator may personally protect individuals by utilizing their extensive training and skills to ensure their safety in various situations. Whether it's providing close protection for high-profile or high net worth individuals, or conducting thorough risk assessments for individuals facing potential threats, these experienced professionals are trained to safeguard their clients. 

What are the licensing requirements for a private investigator in Texas?

Private Investigators in Texas must adhere to the eligibility criteria in Texas Occupations Code, Chapter 1702 of the Private Security Act and TAC 35.4. These publications can be found on the Texas Department of Public Safety website in the Statutes and Rules section.

Have other questions?

We are here to protect you in any way we can. Therefore, please do not hesitate to contact us to discuss how we can tailor our investigation and security services to you. Your privacy and data will always be respected.